THE REVOLUTION OF CONSERVATION AND JARS, #SEALTHETERPS LIKE NEVER BEFORE!
Terpseals' Privacy Policy
Welcome to TERPSEALS, our e-commerce platform dedicated to selling innovative, modern, and technological jars. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us through our website.
Information Collection
Information We Collect:
Contact Information: Name, email address, postal address, phone number.
Payment Information: Credit card details or other payment information.
Account Information: Username, password, and preferences.
Browsing Data: IP address, browser type, pages visited, and other usage information.
Information Usage
We use your information to:
Order Fulfillment: Process and ship your orders, and provide you with order confirmations and shipping updates.
Customer Support: Respond to your inquiries and provide technical support.
Marketing: Send you promotions, special offers, and information about new products, if you have given your consent.
Site Improvement: Analyze the use of our site to improve our offerings and your user experience.
Information Disclosure
We share your information with:
Service Providers: Third parties who assist us in operating the site, processing payments, and shipping orders.
Legal Obligations: Government or regulatory authorities if required by law.
Rights Protection: To protect the rights, safety, and property of TERPSEALS and our users.
Information Security
Security Measures:
Encryption: We use SSL encryption to protect your data during transmission.
Access Limitation: Only authorized personnel have access to your personal information.
Monitoring: We monitor our site to detect and prevent unauthorized access or fraudulent activity.
Your Rights
You have the right to:
Access Your Data: Request a copy of the personal information we have about you.
Correct Your Data: Update or correct your personal information.
Delete Your Data: Request the deletion of your personal information, subject to legal exceptions.
Object to Processing: Object to the processing of your personal data for marketing purposes.
Changes to the Privacy Policy
Updates:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our site and updating the "Last Updated" date.
Contact Us
For questions or requests regarding your privacy:
Email: info@terpseals.com
Terpseals' Terms & Conditions
Refund and Return Policy
1. Return Conditions
Timeframe: Customers are entitled to return products within 15 days of receiving the product.
Product condition: The product must be returned in the same condition as it was received, meaning unused, in its original packaging, and with all tags attached.
2. Return Procedure
Return authorization: To initiate the return process, please contact us at info@terpseals.com and provide the warranty code.
Return method: Once the return is approved, we will provide you with the address to which the product should be shipped. The shipping costs are the customer’s responsibility.
Shipping costs: Return shipping costs are the responsibility of the buyer.
3. Refund
Refund processing time: The refund will be processed within 2-7 business days after the return is received.
Refund method: The refund will be issued via Bank Transfer.
4. Product Exchange
Exchange conditions: A product exchange for technical or structural issues can be requested within 15 days of receiving the product.
5. Contact Information
Customer support: For any questions or assistance, please contact us via email at info@terpseals.com.
6. Sample Refund and Return Policy
Return within 15 days: Customers are entitled to return products within 15 days of the purchase date. The product must be in its original condition, unused, and in its original packaging.
7. Return shipping costs
Return shipping costs are the responsibility of the customer unless the product is defective or not as described.
​